Technology Information: 10/08/09

Microsoft introduces 'Starter' version of Office



Aiming to turn more new PC buyers into Office users, Microsoft has announced plans for several new ways to obtain the software, including an ad-supported "Starter" edition that can come loaded on new PCs.

In a blog posting Thursday, Microsoft said the starter version of Office will have limited features and include only Excel and Word. The starter version will be part of the Office 2010 family, due out next year, and will only be available on new PCs.

"Office Starter 2010 will provide new PC owners with immediate exposure to the Office 2010 experience on new PCs right out of the box," Microsoft said, adding that it can be upgraded to one of several full versions of Office with a new upgrade card to be sold at retail stores.

The product is a replacement for Microsoft Works, which was Microsoft's low-cost option for PC makers that wanted to include basic productivity software. Microsoft had also quietly tinkered with a free, ad-supported version of Works in recent years.

Office Starter, as opposed to Works, will have full file compatibility with Office as well as features like the 'Ribbon' user interface.

"It really is a replacement for Works," Microsoft corporate vice president Takeshi Numoto said in an interview on Thursday. "It is not a mere renaming of Works. It is an Office product."

Microsoft is trying several ideas to better compete with free rivals such as Google Docs. With Office 2010, Microsoft will also offer a free, ad-supported version of Office that runs in a Web browser. That product, which went into a technology preview last month, requires connection to the Internet at all times.

"It's a way for us to reach customers who may have not experienced Office before, (for them) to get a taste of it," Numoto said.

For years now, Microsoft has grappled with new ways of selling Office, which, along with Windows, is one of the company's two main profit engines. Although Office boasts half a million users, there are lots of folks that use pirated copies of the software or don't have Office at all.

Several years back, as part of a ThinkWeek paper seen by CNET News, Microsoft workers recommend that the company scrap Works in favor of an ad-supported product, saying Microsoft only got a couple dollars of revenue per PC when Works was included.

Numoto would not go into financial details for Office Starter, but did say that it is a "royalty-bearing" product for Microsoft, as Works was. In the past, though, PC makers have had an opportunity to earn back money if customers upgrade from a trial version of Office to the full version. Numoto wouldn't detail how that might work with Office Starter.

Microsoft is also trying out a new method for those that already have a PC to try out Office 2010, once it is available. Called "Click to Run," it brings the notion of streaming to software. Instead of waiting for the whole product to download, users can click a button and start using the software as soon as some of the basics are downloaded. The rest of the product then gets downloaded over time.

Microsoft has already seen the Web increase as a means for getting its software. Numoto said that in the last fiscal year some 23 million downloads of the Office trial, nearly double the number from a year earlier.

Still, he said, downloading a big file means a long wait. "We know we could do a lot better to streamline that experience," he said.

An additional benefit of the Click to Run installation is that it is done through application virtualization. That allows the code, even though it is still being run locally, to run side-by-side with an existing version of Office. That would allow, for example, a user to run a trial version of Office 2010, without getting rid of their existing Office installation.

Apple releases iPhone OS 3.1.2

Apple on Thursday released an update for the iPhone operating system, bringing the current version of the OS to 3.1.2.

According to notes accompanying the update, Apple fixed three bugs, which may not seem like a lot, but they are important. Among the changes is a fix for what Apple says is a "sporadic issue," where the iPhone would not wake up from sleep mode.

The update also resolves an issue that could interrupt the cell network until the phone is restarted. A bug that caused a crash during video streaming has been addressed in iPhone OS 3.1.2.

Apple said iPhone OS 3.1.2 is compatible with the iPhone, iPhone 3G, and iPhone 3GS. The update is available by plugging your iPhone into your computer and clicking on the update button in iTunes.

Once finished, your iPhone will restart and immediately alert you to a Carrier Settings update. This is a very small update that will be completed without needing to restart again.

by : Jim Dalrymple

The Google Android party has begun

By : Marguerite Reardon

(CNET)
-- After two years of waiting, Google Android phones are finally hitting the market en masse.

In the past couple of months, nine devices using Google's mobile operating system have been announced, including the Motorola Cliq, which goes on sale in November, and the new Samsung Moment, which was announced Wednesday at the CTIA Fall 2009 trade show in San Diego, California.

The pipeline is full of more Android devices, some of which have been confirmed and some that are still rumored to be in development.

"We are seeing a lot of interest in Android here," Kim Titus, a spokesman for Samsung, said Wednesday at the CTIA trade show, where the company is showing off its two Google Android handsets: the Samsung Moment and the Samsung Behold II.

"I think these devices have an opportunity to become strong cross-over devices appealing both to business customers as well as to consumers and prosumers."

U.S. wireless operators are also jumping on the Google Android bandwagon. So far, T-Mobile USA, the smallest of the four nationwide carriers, has been the only U.S. wireless operator to offer Android devices. Once the Motorola Cliq and the Samsung Bold II launch, T-Mobile will be offering four different Google Android devices on its network.

But T-Mobile won't be the only Android carrier in the U.S. for much longer. Starting next week, Sprint Nextel will introduce its first Android phone, the HTC Hero. And a couple of weeks later on November 1, it will begin selling the newly announced Samsung Moment.

Verizon Wireless, the nation's largest wireless operator, will also be getting two new Google Android phones in the coming weeks. Verizon executives wouldn't provide specifics about the devices, but one of the devices is expected to be from Motorola.

Verizon and Google said Tuesday that they will be working closely to introduce new Google Android phones.

Even AT&T, the second largest wireless provider in the U.S. and the exclusive U.S. carrier for the iPhone, is expected to have a Google Android phone soon. On Wednesday, the Wall Street Journal published a report stating that AT&T will be offer Dell's soon to be announced Google Android phone.

Device makers see Android as their biggest hope to compete against Apple's iPhone and Research in Motion's BlackBerry devices in the smartphone market. Both Apple and RIM develop their own software that is proprietary to their homegrown hardware.

Like the Google Android operating system, Microsoft's Windows Mobile platform can also be used on different hardware. But as Microsoft struggles to keep pace with the rapidly changing mobile market, some device makers, such as Motorola, are gravitating toward Android.

This is not to say that Microsoft is out of the game. In fact, the company just announced Windows Mobile 6.5 this week at CTIA, but experts, such as CNET's own Bonnie Cha, believe the upgrade is incremental with a bigger overhaul of the software not expected until next year.

Meanwhile, momentum is growing for Google Android phones.

Google unveiled its Android open development operating system in the fall of 2007. It took a year before the first Android phone, the HTC G1 sold by T-Mobile, was introduced.

Many industry watchers had expected other handset makers to start announcing their own Android devices in February 2009 at the GSMA World Congress trade show in Barcelona. But the show came and went with few mentions of Android.

Later that spring, people were expecting Android announcements at the CTIA's spring trade show in Las Vegas. But device makers kept mum. In June, T-Mobile USA and HTC introduced the second Android handset into the U.S. market, the MyTouch.

This phone was supposed to be a more refined version of the G1 and was designed to appeal to the mainstream wireless consumer.

Now as Android is about to hit its second birthday, the much anticipated flood of Android device announcements is beginning. Manufacturers, such as Samsung, Motorola, LG and HTC are announcing multiple Google Android devices. Motorola's co-CEO Sanjay Jha said this week that he expects his company to introduce "multiple tens of products" using the Android operating system.

Even phone makers Sony Ericsson and Nokia, which historically have built phones using the Symbian operating system, are rumored to be working on Android handsets. The operating system has even appealed to companies not traditionally in the cell phone business, such as laptop makers Lenovo and Dell and Chinese telecom equipment maker Huawei.

While Google Android may give device makers, such as Samsung and Motorola, a way to compete with the iPhone, it could be difficult for them to differentiate their products.

So far, the Android devices that have been announced look very similar. All of them sport a touch screen that takes much of the face of the phone. Some, like the Motorola Cliq and the Samsung Moment, also have QWERTY keypads that slides out for consumers who like the feel of real keys.

Samsung's Titus said there are subtle differences in the hardware. For example, the Samsung Moment uses a bright OLED screen that makes images sharper and colors more vibrant.

The screen is also designed to be more energy efficient. And the Moment uses much faster processors that most other cell phones. But he conceded that because all the devices use a touch screen that they look very much alike.

"When you have a screen that takes up so much of the landscape, it's not surprising that they look somewhat similar," he said.

Since the Android platform is completely open, the real customization will likely be software based. For example, the Samsung Moment, which will be sold on Sprint's network, comes preloaded with applications and features specific to Sprint's network.

These applications include Sprint's navigation service and applications for NFL and Nascar, two organizations which have special relationships with Sprint.

Motorola has also customized the user interface for its Cliq phone and it has introduced Motoblur, a social-networking-optimized version of the user interface. Motorola executives told developers at its conference this week that it expects some but not all of its new Android phones to come with Motoblur installed.

While handset makers and wireless operators may be tempted to further customize the Android software, doing so is risky since the promise of an operating system such as Android is to provide developers with an easy and open way to develop applications that can be downloaded across multiple devices.

So far developers have already created more than 10,000 applications for Google Android devices. These apps can be accessed through the Google Android Market. Big developers, such as Facebook, have already begun developing Android specific applications. And at its developer conference, Motorola announced a series of new apps available for the new Cliq, including Accuweather, the Barnes & Noble eReader, MySpace, and QuickOffice, the company said.

But as new devices are introduced on different carrier networks, it will be interesting to see if these applications in the Android Market will work across all the different hardware.

If they do, they could drive more Android device development, which could lead to the Android mobile platform actually living up to the hype that was promised nearly two years ago. And if they don't, then Android will likely become just another mobile operating system that further fragments the market.

What's wrong with Windows 7


Reading between the lines of Walt Mossberg's review
It's a given that Windows 7, scheduled for release in two weeks, is an improvement over Vista. But how does it stack up against Apple's (AAPL) Snow Leopard?

The definitive word comes in Thursday's Wall Street Journal and All Things Digital from Walt Mossberg, the diminutive dean of tech journalists and a man who takes his software reviews seriously. After testing Windows 7 for nine months on 11 different machines, he has pronounced it "the best version of Windows Microsoft (MSFT) has produced." (Ring a bell? See UPDATE below.)

"I still give the Mac OS a slight edge," he writes, "because it has a much easier and cheaper upgrade path; more built-in software programs; and far less vulnerability to viruses and other malicious software, which are overwhelmingly built to run on Windows. Now, however, it’s much more of a toss-up between the two rivals.

"Apple will have to scramble now that the gift of a flawed Vista has been replaced with a reliable, elegant version of Windows."

Mossberg has written a positive review; he has plenty of good things to say about Microsoft's latest operating system, and anybody who is seriously interested in buying it should read the whole thing.

But if you want to know what's wrong with Windows 7, we've excerpted the juicy bits below the fold.

In Walt's words:

* On a couple of these machines, glacial start-up and reboot times reminded me of Vista.
* On a couple of others, after upgrading, key features like the display or touchpad didn’t work properly.
* Windows 7 still requires add-on security software that has to be frequently updated.
* It’s tedious and painful to upgrade an existing computer from XP to 7
* The variety of editions in which Windows 7 is offered is confusing.
* Microsoft has stripped Windows 7 of familiar built-in applications, such as email, photo organizing, address book, calendar and video-editing programs. [They can be downloaded free of charge.]
* Windows 7 still isn’t quite as natural at networking as I find the Mac to be, but it’s better than Vista.
* In my tests, [a new feature called HomeGroups] worked, but not consistently, and it required typing in long, arcane passwords.
* The Mac still started and restarted faster than most of the Windows 7 PCs. But the speed gap has narrowed considerably, and one of the Lenovos beat the Mac in restart time.
* In the name of security, Vista put up nagging warnings about a wide variety of tasks, driving people crazy. In Windows 7, you can now set this system so it nags you only when things are happening that you consider really worth the nag.
* The system for upgrading is complicated, but Vista owners can upgrade to the exactly comparable edition of Windows 7 while keeping all files, settings and programs in place.
* Unfortunately, XP owners, the biggest body of Windows users, won’t be able to do that.
* They’ll have to wipe out their hard disks after backing up their files elsewhere, then install Windows 7, then restore their personal files, then re-install all their programs from the original CDs or downloaded installer files.
* Then, they have to install all the patches and upgrades to those programs from over the years.
* Microsoft includes an Easy Transfer wizard to help with this, but it moves only personal files, not programs.
* This painful XP upgrade process is one of the worst things about Windows 7 and will likely drive many XP owners to either stick with what they’ve got or wait and buy a new one.

"Bottom line," writes Mossberg, "Windows 7 is a very good, versatile operating system that should help Microsoft bury the memory of Vista and make PC users happy."

UPDATE: Kudos to reader Jon T. of Cardiff, Wales, for digging up this quote from Mossberg's review of Vista:

"After months of testing Vista on multiple computers, new and old, I believe it is the best version of Windows that Microsoft has produced." — Wall Street Journal, Jan. 18, 2007

"After using pre-release versions of Windows 7 for nine months, and intensively testing the final version for the past month on many different machines, I believe it is the best version of Windows Microsoft has produced." — Wall Street Journal, Oct. 8, 2009

Posted by : Philip Elmer-DeWitt

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